Get Sumup Pos Customer Feedback 2023

responding to . Sumup Pos Customer Feedback. offering little and nano organizations with a new point-of-sale payments option called POS Lite

SumUp POS is one of the quickest and easiest ways of boosting your service, with the added reward of little in the way of hoops to leap through. The UK-based mobile point of sale (mPOS) concern is already popular with lots of businesses thanks to its other products and services, which include the Air Card Reader and the 3G Card Reader.

The former lets you use this natty bit of tech by mating it with your mobile phone in order to accept mPOS payments, which comes in handy throughout the coronavirus crisis. The latter allows you to process payments on the go utilizing mobile network connection. Another alternative nevertheless, is this, the point of sale hardware, which can be coordinated with the app to beef up the selling power of your business.

International payments fintech is reacting to the cost-of-living crisis by releasing a new lightweight suite of point-of-sale (POS) services, which it says will create “an entry-level POS product” for the smallest independent organizations.

The new service, called POS Lite, includes a 13in splash-proof touchscreen and stand, card reader, and subscription to SumUp’s software. Created for small and nano-sized organizations, it will allow merchants to sign up card and cash payments, arrange their product catalogue, track incomes and more. It is based on the fintech’s existing POS Pro system but developed to be more cost effective; in current months, small companies have actually been struck the hardest by increasing fuel costs, spiralling inflation and higher company rates.

has quite a lot of appeal as it does not carry a regular monthly expense. In the UK, where is headquartered, you get the simple option of one cost per deal and with any type of card. You get absolutely no monthly expenses( opens in new tab) and just a 1.69% transaction fee.

Including further weight to the capacity of SumApp is the app and POS hardware( opens in new tab) mix that gives you a physical device for processing payments, which currently costs �,� 139 and consists of a Stand, Air Card reader and charging station. Sold on its own, the SumUp Air Card( opens in new tab) reader, which allows you to take payments in tandem with your smartphone expenses �,� 59 and if you desire that with the accompanying cradle then it’s �,� 69.

The 3G card reader( opens in new tab) is presently �,� 99 while the docking station, which lets you print invoices and keep your card reader charged is �,� 169 (though currently �,� 129 for a restricted time offer). All rates exclude barrel.

In the US, there’s a counterpart, the SumUp Point of Sale, which says the company is powered by the app. Again, there are no month-to-month costs and a 2.65% charge per deal.

has actually developed the hardware for the POS Lite system totally in house, drawing on feedback from small merchants to make the suite as easy-to-use as possible. The firm says it’s created for companies that need to take cashless payments however do not require a fully fledged POS solution just yet, and it will cost merchants a one-time price of �,� 199.

Providing merchants the tools needed to be successful
co-founder Marc-Alexander Christ comments: “SumUp has consistently provided innovative technology, which supports and serves the global little and nano business community. By expanding our point-of-sale services, continues to offer merchants with the tools they require to make a success of their organization. Development is at our core, and is really proud to support over 4mn merchants around the globe.”

In a declaration, SumUp continues: “Unlike what the marketplace uses today, it’s ready to utilize quickly, comes with free pre-installed software, and [has] no membership charges.”

has also unveiled new features to POS Pro– its advanced POS product that lets merchants, particularly bars and dining establishments, send out multiple orders to the kitchen simultaneously. The brand-new functions will be available in the UK and Ireland, France, Spain and Germany. The London-based company supports more than 3.5 mn merchants in over 30 markets worldwide and is doing its bit to utilize its success for good: has pledged to contribute 1% of future net profits to environmental causes in the fight versus environment modification.

he SumUp POS terminal idea, and undoubtedly the other products in the range, definitely makes a modification from much of the other humdrum chunks of hardware out there. There’s a stand, which in effect is a sustainably sourced and neatly styled little package to hold a tablet.

There’s likewise the Air Card Reader, which will let you accept significant debit and charge card, consisting of contactless Chip & PIN, Apple Pay and Google Pay. You can likewise use the charging mentioning, which guarantees your terminal is ready to address any provided time. In terms of performance then the SumUp POS revolves around the supporting app, which if you activate the Product Catalogue allows you to utilize it as a point of sale option.

A POS system (point of sale system) is the hardware utilized to process payments and orders, as well as the software application working on those systems. ‘Point of sale’ describes the time and location a consumer communicates with a merchant to buy items or services.

Processing payments, POS systems– such as Point of Sale Lite– generally allow the merchant to take care of administrative jobs, like analysing transaction reports and managing their products and costs from one single platform.

” As quickly as I switched it on, everything just worked! We’ve all found it really instinctive to utilize. Thank you for making deals much safer and much easier.” Sumup Pos Customer Feedback

The Product Brochure lies at the heart of the system as it lets you develop, manage and personalize all of the items and categories in your organization. The performance therefore includes everything needed to detail your stock, such as images, descriptions and costs.

Establishing Point of Sale Lite could not be simpler. Simply follow these basic actions:

Unbox the gadget

Connect it to its mains cable

Turn it on utilizing the power button listed below the logo design

Follow the guidelines to sign into your profile

If you do not have a profile yet, first go to sumup.me using your computer, then log in

Now you have access to all the functions– get going by producing a product catalogue with all your items or gain access to your existing item brochure saved in your profile

To take card payments, merely add an item to your shopping cart and pick the payment approach “Card Reader”, then follow the directions

Do I need a card reader to accept card payments with Point of Sale Lite?

Yes, you do need a SumUp card reader to accept card payments together with Point of Sale Lite.

Currently, Point of Sale Lite works with the SumUp Air card reader. You can get it here if you do not have an Air card reader yet. If you already have an Air card reader, you can acquire the standalone Point of Sale Lite tablet here.

Can I link Point of Sale Lite to my existing profile?

Yes, if you already have a profile, merely log in with your credentials when turning on your POS Lite.

Once visited, you have instant access to your profile, your individual product brochure, your sales history and the Business Account.

Point of Sale Lite is compatible with receipt printers from Star Micronics and Epson that are able to interact over USB, Bluetooth or Wi-Fi. Please keep in mind that the Solo Printer can currently not be used with Point of Sale Lite.

Before you subscribe, you can sign up for a 30-day complimentary trial on the Goodtill site. You’ll need to do this online and not through the app. The sign-up is easy and pretty fast– it’s primarily about selecting a username and password and offering fundamental contact information.

Your account is produced instantly, after which asks for more detailed company information and leads you to the Backoffice account (browser-based).

You won’t be able to evaluate the POS app up until you’ve added products, settings and primary details to your account. This could take a little while, since it’s not clear in the dashboard where to start. The most user-friendly POS apps on the marketplace tend to have a step-by-step guide to help you get going quickly, whereas SumUp Point of Sale just points you to an introduction video.

You are likewise motivated to get in touch with one of their onboarding staff to aid with setup and discover the software. If you ‘d rather get on with it on your own, there’s an assistance chat in Backoffice that can point you to the ideal guides in their (incomplete) POS resource section.

We looked for answers to different queries without luck and contacted assistance through the messaging chat. In all cases, we were described an e-mail address given that the support personnel didn’t know the response. This could be a concern when you just wish to get started rapidly, particularly as there are few explainers in the Backoffice user interface.

POS functions
Feel confident: the Core POS module is a total POS system on its own. If you work in hospitality or retail, nevertheless, you will more than likely need the corresponding add-on modules too. Let’s look at what you’re getting.

Checkout options: This is part of the Core POS module. The checkout screen in the app reveals the item layout, categories (in separate tabs) and a left-hand view of the present, itemised bill. You’ll require to edit the product screen in the back workplace– this can not be performed in the app.

It gives you an option to accept payment over the phone, however you’ll need to handle this through your selected payment processors because the till app just provides you the option to register it as ‘Phone’. The very same applies to tapping ‘Other’, ‘Gift Card/ Voucher’, ‘Account’ on the payment screen– there is no screen for getting in a referral number, so you’ll require to have a system for tracking these yourself.

With an integrated card device, the POS app will operate in conjunction with it for a smooth checkout. If integrated with payments, the POS app connects with the Air card reader and enables you to send payment links or generate a QR code for the deal directly on the screen.

Invoices: The till app lets you send out an email receipt after each sale or print a sales invoice through a linked printer. We’ve seen reports from users that the app immediately prints an invoice every time, even when you tap that it’s not needed, so you can’t in fact save money on invoice paper till this bug is repaired.

Stock library: With the Core POS module, you have fundamental item management capabilities. This includes stock levels, low stock notifications, supplier lists, bulk item import and a detailed items library.

Each item can be attached to a category and have variants, characteristics (included layer of variants), modifiers, tags, SKUs, VAT rates, an image and more. After products are contributed to your account, you can include them to the till interface through the slightly awkward ‘Selling Design’ in the back workplace.

If you register for Advanced Stock, you get advanced functions like:

Multi-site assistance
Integrated and automated order
Delivery scheduling
Stock difference reports
Wastage reporting
Stock auditing
Customers and loyalty: The Core POS module allows you to add clients with contact details to a list, divisible into customer groups. They can be uploaded to the system to conserve time if you already have a spreadsheet of individuals.

With the extra client loyalty module, you can run a points-based commitment program through an app. This operates in conjunction with the consumer directory.

Hospitality: The Hospitality module supplies food-and-drink features like ingredient-tracking, cover, menu and course management with dishes, table plans with timers, consumer tabs, split expenses and a connection with the cooking area.